Field Service Technician
Job Requisition #: USD 9292
Date Posted: 10/17/2011
Category: Technician
Location: Chicago - IL - USA
About Us
Our teams produce game-changing ideas and life-changing results. A career at St. Jude Medical puts you on the leading edge of medical technology, working for a company driven by its entrepreneurial culture and its passion for quality. Isn't this the kind of change you would like in your life?
We are an Equal Opportunity/Affirmative Action Employer. We currently have this position open in our US Sales Division:
Job Overview
Working in the field, under the supervision of the Manager of Technical Services, the primary responsibility of the Field Service Technician (FST) is to ensure that St. Jude Medical equipment performs properly and safely by performing installs, service calls for repairs, hardware and software upgrades, as well as preventative maintenance in order to meet the equipment standards set fourth by AFD. In conjunction with this primary responsibility, the FST must document their work and prepare accurate reports in the highly regulated medical device industry. The FST will perform the primary responsibilities within an assigned FST region. The FST will need to attend training on specific equipment annually.
Requirements/Education: Demonstrated ability to perform the essential function of the job by either: 1) a minimum of 4 years of field technical experience, preferably in servicing equipment in the healthcare or other regulated environment; or 2) 2-year degree in a relevant field (such as science, electrical engineering, or mechanical engineering) and a minimum of 2 years of field technical experience, preferably in servicing equipment in the healthcare or other regulated environment.
Valid drivers license.
Able to travel 70-100% of the time.
Able to meet vendor access policy qualifications for hospitals.
Desired Requirements: Demonstrates knowledge of technical and repair skills in the field.
Possess excellent written, oral and presentation skills, including demonstrated ability to prepare written documentation in regulated environment.
Demonstrates strong organizational skills, ability to prioritize tasks and manage time efficiently.
Able to work collaboratively and professionally with management, peers, and customers as an AFD employee.
Proficient in computer operations, including Microsoft Word, Outlook, and Excel.
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